REFUNDS

 

Eligibility for Refund or Exchange

• Damaged or Defective Items: If you receive an item that is damaged or defective upon arrival, you may request a full refund or a replacement. Please contact us within [Number] days of receiving your order to report the issue.

• Incorrect Items: If you receive an incorrect item, we will arrange for the return of the incorrect item and ship the correct item to you at no additional cost.

• Unwanted Items: In most cases, we offer refunds for unwanted items within 14 days of the original purchase date.

  • Exceptions:

    • Sale Items: Sale items may not be eligible for refund.

    • Personalized Items: Personalized items are generally not eligible for refund unless they are damaged or defective.

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Refund Process:

• Contact Us: To initiate a refund request, please contact us through email, contact formular or website chat within the specified timeframe.

• Return Shipping: You are responsible for the cost of return shipping unless the item is damaged, defective, or incorrect.

• Refund Issuance: Once we receive the returned item and verify its condition, we will process your refund within 10 business days.

• Refund Method: Refunds will be issued to the original payment method used for the purchase.

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Return Conditions:

• Items must be returned in their original condition, including all original packaging and accessories.

• Items must not be worn, used, or damaged.

• Items must be returned within the specified timeframe.

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Disclaimer:

This Refund Policy may be subject to change without prior notice. We reserve the right to refuse a refund request if it does not meet the eligibility criteria outlined in this policy.